# Wizz Air

> Wizz Air knowledge base – help articles and documentation.

## Additional Help

- [How do I Contact Customer Support?](https://hopper-cloud-wizzair.kustomer.help/en_us/how-do-i-contact-customer-support-r1ejNILZx.md): Browse our FAQs for answers to many common questions or contact us directly Were happy to help  Chat with us     Tap the icon in the bottom right of your s

## Disruption Assistance

- [What is Disruption Assistance?](https://hopper-cloud-wizzair.kustomer.help/en_us/what-is-disruption-assistance-rk5CO48LWl.md): Worried about your flight being delayed or canceled Add Disruption Assistance If your flight gets delayed by 2 hours or canceled less than 24 hours before yo
- [How will I be notified in case of a flight disruption?](https://hopper-cloud-wizzair.kustomer.help/en_us/how-will-i-be-notified-in-case-of-a-flight-disruption-SJJyqNULe.md): We will monitor your flight and if you experience a disruption will notify you via email to present your options    A rebooking on one of the alternatives of
- [I don’t like the rebooking options; how much can I be refunded?](https://hopper-cloud-wizzair.kustomer.help/en_us/i-dont-like-the-rebooking-options-how-much-can-i-be-refunded-B1fZcNIUx.md): The amount of your service satisfaction guarantee refund is 100 of your trip cost fare taxes and ancillaries list to be provided by Wizz as purchased at t
- [I have received a refund confirmation, but I have not received my money after 10 business days. What should I do?](https://hopper-cloud-wizzair.kustomer.help/en_us/i-have-received-a-refund-confirmation-but-i-have-not-received-my-money-after-10-business-days-what-should-i-do-HybQ5NILbl.md): Please contact Customer Support through your purchase confirmation email for further assistance
- [Does the Disruption Assistance service expire?](https://hopper-cloud-wizzair.kustomer.help/en_us/does-the-disruption-assistance-service-expire-B1h4qNILbe.md): If unused Disruption Assistance will expire twentyfour 24 hours after the last flight of your booked trip
- [I have experienced a flight disruption, but I have not received a notification; what should I do?](https://hopper-cloud-wizzair.kustomer.help/en_us/i-have-experienced-a-flight-disruption-but-i-have-not-received-a-notification-what-should-i-do-SJELq4I8bx.md): If for any reason you believe you have experienced an eligible disruption but have not received an email or push notification please contact Customer Support
- [For which flights is Disruption Assistance available?](https://hopper-cloud-wizzair.kustomer.help/en_us/for-which-flights-is-disruption-assistance-available-rknPqNUIZe.md): Most bookings are eligible for Disruption Assistance If this is available to be purchased for your flight you will be offered it during the booking flow Plea
- [What are the flight disruptions covered?](https://hopper-cloud-wizzair.kustomer.help/en_us/what-are-the-flight-disruptions-covered-ryut5EULWl.md): Flight disruptions are covered for the following reasons     A delay for more than the time specified to you when purchasing the Service    A cancellation of y
- [What flight alternatives will be offered to me?](https://hopper-cloud-wizzair.kustomer.help/en_us/what-flight-alternatives-will-be-offered-to-me-r1Tq9NILe.md): You will be presented with a set of alternative flight options    From the same origin city to the same destination city    On the same day or next day followi
- [What happens if there are no available rebooking options?](https://hopper-cloud-wizzair.kustomer.help/en_us/what-happens-if-there-are-no-available-rebooking-options-ryq25NL8g.md): In some circumstances there may be no alternative flight options available In that case you may choose to receive a service satisfaction guarantee refund
- [Is the Disruption Assistance fee refundable?](https://hopper-cloud-wizzair.kustomer.help/en_us/is-the-disruption-assistance-fee-refundable-ryXCc4ILl.md): The Disruption Assistance fee is a service fee and is not refundable even if you cancel your booking
- [I have changed my origin or destination or have changed my travel dates, can I still use Disruption Assistance?](https://hopper-cloud-wizzair.kustomer.help/en_us/i-have-changed-my-origin-or-destination-or-have-changed-my-travel-dates-can-i-still-use-disruption-assistance-Byq1jVULWl.md): No Disruption Assistance is only valid for the flights for which it was initially purchased at the time of booking
- [What happens if I split my booking?](https://hopper-cloud-wizzair.kustomer.help/en_us/what-happens-if-i-split-my-booking-BJSZe1liWe.md): For bookings originally made for two or more passengers that are subsequently split into separate reservations the Service will remain attached to the reservat